TaqGen
Laboratory Management System
A comprehensive laboratory information management system with 10+ advanced modules, seamless workflow automation, and secure third-party API integrations.
Integrated Modules
Faster Turnaround
API Integrations
Digital Reporting
Revolutionizing Diagnostic Laboratory Operations
TaqGen, a rapidly growing diagnostic laboratory network, needed to modernize their operations to handle increasing test volumes while maintaining accuracy and compliance. Their existing systems were a patchwork of legacy software and manual processes that couldn't scale with their ambitions.
Miraidigital was engaged to design and build a comprehensive Laboratory Information Management System (LIMS) that would unify patient management, sample tracking, test processing, result reporting, and billing into a single, intelligent platform — with seamless integrations to laboratory instruments and third-party healthcare systems.
High Volume
Tests Processed Daily
Est. 2018
About TaqGen Laboratories
TaqGen is an innovative diagnostic laboratory specializing in molecular diagnostics, clinical pathology, and specialized genetic testing. Founded with a mission to bring cutting-edge diagnostic capabilities to underserved regions, they operate multiple collection centers and a central processing laboratory equipped with advanced analytical instruments.
Molecular Diagnostics
Advanced PCR-based testing including COVID-19, genetic disorders, and infectious disease panels.
Multi-Center Network
Multiple collection centers across the region with home sample collection services.
NABL Accredited
Fully accredited laboratory meeting national standards for quality and competence.
Expert Team
Qualified pathologists, technicians, and phlebotomists ensuring accurate diagnostics.
Critical Operational Bottlenecks
TaqGen faced significant challenges that were impacting patient care, operational efficiency, and business growth potential.
Long Turnaround Times
Manual sample tracking and result entry caused delays, with critical tests taking 48-72 hours instead of the expected 24 hours.
Sample Mismanagement
Without barcode tracking, sample mix-ups occurred occasionally, leading to re-tests and patient dissatisfaction.
Manual Reporting
Test results were typed manually into report templates, consuming technician time and introducing transcription errors.
Disconnected Systems
Billing, patient records, and test results lived in separate systems with no data synchronization.
No Instrument Integration
Analyzer results had to be manually transferred from instruments to the reporting system — a time-consuming, error-prone process.
Limited Analytics
No visibility into test volumes, revenue trends, or operational bottlenecks — management decisions were based on intuition.
Integration-First Architecture
We designed the TaqGen LIMS with deep integration capabilities at its core — connecting laboratory instruments, external healthcare systems, and communication channels into a unified workflow engine.
Workflow Mapping
Detailed mapping of sample journey from collection to result delivery, identifying automation opportunities.
API-First Development
Building RESTful APIs that enable seamless instrument integration and third-party system connectivity.
Iterative Testing
Rigorous validation with laboratory staff ensuring accuracy in test workflows and result calculations.
Phased Rollout
Module-by-module deployment minimizing operational disruption while building user confidence.
10+ Advanced Modules
A comprehensive suite of interconnected modules covering every aspect of laboratory operations.
Patient Registration
- Quick patient lookup & history
- Doctor referral management
- Corporate & B2B accounts
- Home collection scheduling
Sample Management
- Barcode generation & scanning
- Sample rejection workflows
- Chain of custody tracking
- Storage location mapping
Test Processing
- Worklist generation
- Instrument interface (ASTM)
- Auto result validation
- Delta check alerts
Result Reporting
- Auto-generated reports
- Normal range flagging
- Digital signature support
- WhatsApp/Email delivery
Quality Control
- QC sample management
- Levey-Jennings charts
- Westgard rule alerts
- Calibration tracking
Billing & Payments
- Dynamic pricing rules
- Insurance panel support
- Payment gateway integration
- GST-compliant invoices
Doctor Portal
- Online report access
- Patient history view
- Critical value alerts
- Referral commission tracking
Inventory Management
- Reagent stock tracking
- Expiry alerts
- Auto reorder triggers
- Cost per test analysis
Analytics Dashboard
- Real-time KPI tracking
- TAT monitoring
- Revenue analytics
- Custom report builder
API & Integrations
- HL7/FHIR compliance
- Hospital HIS integration
- SMS/WhatsApp gateways
- Webhook notifications
Enterprise-Grade Technology Stack
We selected technologies that offer reliability, performance, and extensive ecosystem support — critical for healthcare applications where uptime and accuracy are non-negotiable.
PHP 8.2 + Laravel 10
Robust backend framework with elegant syntax and enterprise features.
Vue.js 3 + Composition API
Modern reactive frontend with component-driven architecture.
RESTful APIs + ASTM Protocol
Industry-standard protocols for instrument and system integration.
MySQL 8.0 + Redis
Reliable data storage with caching layer for high-frequency operations.
HL7 FHIR
Healthcare Standard
5+ Integrations
Instruments & APIs
11 Weeks to Full Deployment
A detailed breakdown of our methodical development approach — balancing speed with quality for healthcare-critical software.
Discovery & Architecture
Comprehensive workflow analysis, instrument compatibility assessment, database schema design, and API architecture planning.
Core System Development
Patient registration, sample management, test catalog setup, and worklist modules development with real-time data sync.
Instrument Integration
ASTM protocol implementation, bi-directional instrument interfaces, auto-validation rules, and QC module development.
Reporting & Billing
Dynamic report generation, digital signatures, billing workflows, payment integration, and doctor portal development.
Testing & Go-Live
Comprehensive UAT with laboratory staff, data migration, staff training sessions, parallel run, and production deployment.
Security, Compliance & Performance
Healthcare data demands the highest standards of security, privacy, and system reliability. We built TaqGen LIMS with these principles at its foundation.
Data Security
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End-to-End Encryption
Patient data encrypted at rest (AES-256) and in transit (TLS 1.3).
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Role-Based Access
Granular permissions ensuring minimum necessary access principle.
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Complete Audit Trail
Every action logged with timestamp, user ID, and change details.
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HIPAA-Aligned Design
Architecture follows healthcare data protection best practices.
Scalability
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Optimized Database
Indexed queries and partitioned tables handling millions of test records.
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Background Processing
Queue-based architecture for report generation and notifications.
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Multi-Center Support
Designed to support unlimited collection centers with centralized data.
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Cloud-Ready
Containerized deployment supporting horizontal scaling.
Performance
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Real-Time Processing
Instrument results processed and available within seconds.
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Intelligent Caching
Redis caching for frequently accessed patient and test data.
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Async Report Generation
PDF reports generated in background without blocking workflows.
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99.9% Uptime
High-availability architecture with automated failover.
Transforming Laboratory Operations
The TaqGen LIMS implementation delivered measurable improvements across operational efficiency, patient satisfaction, and business growth.
Improved TAT
No Sample Mix-ups
Less Manual Data Entry
Increased Test Capacity
Patient Experience
- Reports delivered via WhatsApp/Email within hours of test completion.
- Online report portal eliminated need for physical visits to collect reports.
- SMS notifications at each stage keeping patients informed of sample status.
Business Growth
- Real-time dashboards enabling data-driven decisions on test pricing and capacity.
- Doctor referral tracking increased repeat business from referring physicians.
- Automated billing reduced revenue leakage and improved collection rates.
Technology Enabling Better Healthcare
The TaqGen Laboratory Management System demonstrates how thoughtful software design can transform healthcare operations. By replacing fragmented systems with an integrated, intelligent platform, we've enabled TaqGen to deliver faster, more accurate diagnostic services to their patients.
The instrument integration capabilities have been particularly impactful — eliminating manual transcription errors and dramatically reducing turnaround times. Laboratory technicians now focus on quality control and exception handling rather than repetitive data entry.
This project reinforces our belief that enterprise software should be an enabler of excellence, not a barrier. When technology works seamlessly in the background, healthcare professionals can focus on what matters most — patient care.
"The LIMS has transformed how we operate. What used to take hours now happens in minutes. Our pathologists can focus on diagnostics instead of paperwork, and our patients receive their reports faster than ever."
Laboratory Director
TaqGen Laboratories
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